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Frank O. Pinion
KTRS Radio

"The added fringe benefit of superb service made Preferred Wireless an easy choice." -- more

Wendy Barnard
Sachs Electric

"The relationship we started a year ago is exactly what I had hoped for with one exception; I never counted on the fantastic customer service received, not only in the beginning, but that I continue to receive today." -- more

Cynthia Tobben-Curley
Integrity Electric

"The entire staff has always been courteous and willing to help. If we have a problem, you are always there." -- more

Dave Topping
President
The Topping Group

Preferred Wireless has set the bar for excellent customer service! -- more
Return Policy

We sell only top quality original equipment manufacturer or after-market wireless accessories. Our goal is complete customer satisfaction. If you have any questions on our return policy, please feel free to e-mail us at info@preferredwireless.com or call us at (314) 429-3000.

Our "No Questions Asked" 30 Day Accessories Return Policy

We will refund your full purchase amount (excluding shipping and/or handling charges), for any reason, if you return any item within 30 days of purchase. Equipment must be in original condition and returned with receipt, original packaging, any warranty cards, manuals or any other documentation that came with the item. Items damaged through negligence or misuse are not returnable. We do not reimburse shipping or return shipping charges. Installed equipment (such as installed hands free kits) can not be returned.

Defective Returns

All wireless accessories come with at least a 1 year limited warranty. We will send a replacement or issue a refund (at our option) upon return of defective equipment. Equipment must be defective in workmanship and/or materials and not show signs of negligence or misuse. Defective equipment must be returned with receipt and any manuals or any other documentation that came with the item. Although we do not reimburse return shipping charges, we will ship the replacement item via UPS Ground service (domestic US only) at no charge to you.

Return Address

Return all items to:
Preferred Wireless
Returns - RA#
10658 St. Charles Rock Road
St. Ann, MO 63074
(314) 429-3000

 

Preferred Wireless | info@preferredwireless.com
10658 St. Charles Rock Road | St. Louis | MO | 63074
Office: 314/429-3000 | Fax: 314/427-2504